Returns & Defective Merchandise
If you have a return or defective merchandise that falls under warranty, please return your items to the original place of purchase.
Norcross Safety Products LLC (“Norcross”) warrants to the original end customer, that its footwear will be free from defects in materials and workmanship for a period of one year from the date of purchase by the original end customer.
This Limited Warranty does not cover any damage arising from normal wear and tear, failure to adequately maintain and store the footwear, unauthorized alterations, repairs or modifications not performed by Norcross, footwear used other than in the manner intended, improper or inadequate fit, use of a safety boot after such boot has sustained damage rendering unsafe for use in the environment for which it was designed, damage caused by chemical or foreign substances. Norcross does not warrant any of its footwear provides protection from snake bites or bites from other wildlife and is not liable for personal injury resulting from such bites.
NORCROSS HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTIABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.